About
Think of it as your property’s compass or remote control — a digital guide of your property that helps guests find everything they need during their stay.
Compass GXP is a natural fit for independent properties, boutique hotels, branded chains, and management companies. If your team is handling the front desk without a concierge and fielding the same guest questions on repeat, this was built for you.
We take your property details and turn them into a fully branded digital guide your guests can access from a QR code, NFC tap, or SMS link. Amenities, local recommendations, FAQs, policies and more. Your team gets up to three editor accounts to keep everything current, anytime.
Compass GXP was built by someone who lived the chaos firsthand. The repetitive calls. The same questions every shift. When guests already have what they need, they stop asking. And your team gets their time back.
Anything your guests might ask, and you want them to know – Wi-Fi, dining, amenities, hours, local attractions, and more.
Guests call or walk down for simple questions.
Staff answer the same questions all day long.
Every department has a different answer.
New hires take weeks to learn property details.
Front desk feels reactive and stretched thin.
Guests feel uncertain or uninformed.
Guests find answers instantly from their phone.
Staff stay focused on service and guest requests that matter.
Everyone references the same, up-to-date information.
New hires get up to speed in days using your Compass.
Operations feel calm, organized, and proactive.
Guests feel cared for and confident throughout their stay.
They just scan a QR code or tap a link – no app, no download, no login. Compass GXP opens instantly on any device connected to the internet.
Absolutely. We want to enhance the pre arrival experience. You can send the link in pre-arrival messages or confirmation emails so guests arrive informed and confident.
Not at all. It supports your team by handling repetitive questions so they can focus on personal service.
Anything your guests might ask and you want them to have – Wi-Fi, parking, dining, amenities, hours, local attractions, policies, Google Maps directions, and more.
We build clear categories and visual sections so guests can find what they need in seconds.
Absolutely. You can link to restaurant menus, spa brochures, or local partner sites, all in one clean interface.
No, and that’s intentional. Your Compass connects to what you already use – like text or WhatsApp – so you stay in control of communication.
When guests tap a “Message” button link inside your Compass, it automatically opens a prewritten message in your default existing messaging channel (SMS or Whatsapp)
No integrations, no installations. Your Compass works independently and links directly to your tools.
Your team does – and it’s easy. You can log in, edit text or images, and publish instantly. If you can edit a document, you can manage your Compass. And we’re always here if you need support
Nope. If you can edit a document, you can manage your Compass. And we’re always here if you need support.
Your team can update and publish content as often as necessary. You’re always in control of what guests see.
Absoloutley. Your logo, colors, fonts, photography, and tone of voice. It looks like an extension of your property, not a third-party app.
Definitely. You can publish Compass under a custom subdomain (like guide.yourhotel.com) or use a Compass-hosted link.
Multi-language options are available, so every guest can enjoy the same clear, accessible experience.
Most properties are live within 30 days — some in as little as two weeks. We handle the setup, design, and launch so your team doesn’t get tied up in the process.
Just your property details – amenities, services, and local recommendations. We organize everything and design your Compass to fit your brand.
You stay supported. We’ll be available for updates, design tweaks, and training so your Compass always stays current and on-brand.